Challenges Found and Fixed

	Challenge: The shortcut on your desktop does not work anymore.
	Solution: You MUST be logged into the network. IF you are sure your machine is logged in correctly, then RIGHT-click on the shortcut icon and choose Properties. Make sure your screen matches this
	Challenge: When I login to the gradebook, I get this screen:
	Solution: You probably misspelled your login name. Cancel, DO NOT Create a New Template!, and be very careful as you enter your login name again.
	Challenge: You have no Average in the last Column.
	Solution: Probably, the first column in that subject was deleted.  (All the other columns "emulate" the first column. If the first is deleted, no calculations are done. Edit the first column description, and be sure the assignment link is Assignments (if this is not a choice see  below)
	Challenge: You cannot type in any grades.
	Solution: You are probably in a 'wrong' view. The ONLY View you should ever be in is Grades.
	Challenge: The printed report card doesn't fit on the page.
	Solution: In Internet Explorer, click on FILE, PAGE SETUP: Remove the header and footer Reduce the margins to the smallest number possible (type in 0's, the computer will assign the smallest number possible) If this doesn't solve the problem, print to another printer (preferably a laser printer)
	Challenge: When I get home, my gradebook does not appear in the list (I see American History and other subjects)
	Solution: You need to change the class file location. Click on Options -- File Locations. Make sure the class file location is a:\classes
	Challenge: When I get home, my most current grades from school are not there.
	Solution: You probably didn't actually check out your gradebook at home. You must highlight your class file name (it will turn blue) before you click on check out
	Challenge: There is no assignment to choose in the assignment link box..
	Solution: You probably went to define assignments, not define grades when you were adding descriptions to columns. The only 2 things you should ever have to define are grades and general information. Ask your Excelsior contact for help.