Challenges
Found and Fixed
Login Problems:
I can access Internet
sites (http://www.pasadenaisd.org for example) but I cannot access the
http://chancery/chancerysms login webpage.
When I try to access ChancerySMS, it says I need Internet
Explorer 6.0 or higher.
I have forgotten my password.
I know my username and password, but still get an
'Invalid User ID or Password' message.
How do I access ChancerySMS from home?
ChancerySMS Problems (Attendance, Roster,
Reports)
My roster is not correct (students are missing, extra
students are listed)
How can I view additional information on my roster
screen?
How do I make changes to my attendance after I
have submitted for the day/period?
Chancery Gradebook Problems:
I am unable to install Chancery gradebook (at School)
How do I access my Chancery gradebook from home?
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I can access Internet sites (http://www.pasadenaisd.org for example) but I cannot access the http://chancery/chancerysms login webpage. |
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First, you can only access Chancery when you are logged into the district network. If you are on the PISD network, but still can't access try typing this address in your web browser: http://10.240.15.11/ChancerySMS/ |
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When I try to access ChancerySMS, it says I need Internet Explorer 6.0 or higher. |
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You will need to upgrade your web browser. Click on this link: file://///admindc2/public/chancerygradebook/ie6sp1/setup.exe and install Internet Explorer 6.0 |
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I have forgotten my password. |
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Your Chancery password is the same as your email password. If you have forgotten your password, call the helpdesk @ 713-740-0260. |
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I know my username and password, but still get a 'Invalid User ID or Password' message. |
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Call the helpdesk @ 713-740-0260 |
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How do I access ChancerySMS from home? |
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You don't |
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My roster is not correct (students are missing, extra students are listed) |
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You need to contact your campus office. |
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How can I view additional information on my roster screen? |
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When you are viewing a list of students, go to the Edit menu and click on Choose Columns. Move the desired columns to the 'selected columns' box |
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How do I make changes to my attendance after I have submitted for the day? |
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You can't. Teachers cannot edit submitted attendance. You will need to contact your campus attendance clerk. |
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Unable to install the gradebook application (at school). |
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The gradebook application will not run
on Java 1.5. - you may need to delete Java version 1.5 à  à  or
 à
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How do I access my Chancery gradebook from home? |
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You don't |
(click on remove)