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• Can I drop the Course? you have 10 days from the first day of the course to drop without grade penalty
• Can I get a refund? no refunds are given at anytime once the course begins.
• Can I take more than one class at a time? yes, as long as your counselor approves it.
• Can I take the first semester and second semester at the same time?  unless it is noted that the first semester is a pre-requisite for the second semester, both semester can be taken at the same time if offered.
• Is there a class size limit? there is a minimum of 11 students needed for a course to make.  The max size of a course is 22.  Any student that registers after the max has been reached will be placed on a waiting list.  Once there are 11 students on the waiting list a new section will be added.
• What happens if my class doesn't make?  you will be given the option to apply your registration fee to the next session that course is offered or have your fee refunded.
• Do the students have to be from Pasadena ISD? We will accept any student from any district as long as their counselor approves them to attend the virtual school.
• Is there an attendance requirement? you will be required to login on average 4 times per week.  All days that you log in will be multiplied by 4 for a max of 112 points and will be worth 10% of your grade.

• How many courses can they take at one time? As many as their counselor approves

• Is it self-paced ( i.e. can I finish faster than the end date)?  There is an attendance responsibility.  You can finish the course work as quickly as you need but you will need to login enough times to get an attendance grade.  You get 4 points each day you login for a maximum of 112 points which is 10% of your grade.

• Where are the final exams given? The final exam is a face to face exam that will be given the last week of the course.  We will have several times and locations for the student to choose from.  If a student has a conflict for each of the scheduled exam times and locations they can speak to their instructor for special arrangements.
• Do I have to take the final Face to Face?  all final exams will need to be proctored by the testing coordinator for your campus.  Several test dates will be scheduled during the last week of the course.  If you cannot make one of these sessions contact your instructor.
• Is there a computer I can use somewhere?  a requirement for taking an online class is that you have a computer connected to the internet.  If you are having computer issues contact your instructor.
• Can an incoming freshman take a class in the summer before they start high school?  all students are eligible if the course is approved by their counselor.  For an incoming freshmen, they will need to get approval from their future 9th grade counselor.
• Is there a way to pay by Credit Card?  Yes.  You can pay securely online with a credit card.  Or you can pay with cash or a money order.  Once you register you will be given further instructions.